Beta Mom In Training

Do You Ditto?: Thursday, May 01, 2008 12 Comments
Category: customer experience, customer management, Ditto
Ditto use has been growing, and it's easy to see why. It's a great tool for managing your business. There has been some debate on whether Ditto is customer friendly, and how to make it more so. In my last post, When is a customer your customer Read More...
When is a customer your customer?: Monday, April 28, 2008 3 Comments
Category: Technology, customer experience, customer management, Ditto, Personal Websites, customer loyalty
I have heard several experienced retailing IBOs say that they do not consider someone a customer until they purchase multiple times. Furthermore, they don't tell customers about their Personal Websites or suggest Ditto until a relationship has been Read More...

Thursday, May 01, 2008 12 Comments
Category: customer experience, customer management, Ditto